SMS Terms & Conditions:
SMS Consent Communication:
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from (Diversity Care Providers), you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotion or offers (if applicable)
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to (2) SMS messages per week regarding your appointments or account status.
Potential Fees for SMS Messaging:
Please note that standard message and data rates apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from (Diversity Care Providers) in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
You can opt out of receiving SMS messages at any time in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: www.dcphh.com Additionally, if you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our {Privacy Policy} Page
- Message frequency may vary
General Terms & Conditions:
Diversity Care Providers is committed to protecting the privacy and confidentiality of our clients’ personal and health information. This privacy policy outlines how we collect, use, disclose, and protect your information when you receive our home healthcare services.
Information We Collect: we may collect the following types of personal information from you: Name, address, date of birth, emergency contact details, etc.
Health Information: Medical history, medications, treatment plans, diagnosis, healthcare provider details, insurance information, etc.
Financial Information: Payment details, billing information, insurance coverage details, and financial transaction records.
Electronic Data: Information collected through our website, mobile apps, or telehealth platforms (such as IP address, usage logs, etc.).
How We Use Your Information: We use your information for the following purposes: -Providing Healthcare Services: To deliver personalized care, manage your treatment plan, and communicate with your healthcare team in compliance with HIPAA (Health Insurance Portability and Accountability Act)
Billing and Payments: To process payments and insurance claims.
Legal compliance: To improve our staff services, train staff, and ensure quality care.
Communication: To contact you about your healthcare, appointments, and service updates
Information Sharing and Disclosure: We do not sell, rent, or lease your personal information to third parties.
Security of Your Information: We are committed to safeguarding your information using appropriate administrative, physical, and technical security measures. These measures include Access Control: Only authorized personnel can access your information, and access is granted based on the need to know.
Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights: You have the following rights.
Access: You can request access to your health records and other personal information.
Amendments: You can request corrections or updates to inaccurate or incomplete information.
Restrictions: You may request restrictions on how we use or disclose your information.
Confidential Communications: You can request that we communicate with you using alternate means or at alternate locations.
Revocation of Consent: If you have provided consent for certain uses of your information, you can revoke it at any time, though this will not affect any prior use or disclosure.
Update to this Policy: We may update this policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting.
Contact Information: If you have any questions or concerns about this privacy policy or your rights, please contact us at: Diversity Care Providers; 202 Industrial Blvd, Sugar Land TX 77478. Phone: 832-532-0513 Email: info@dcphh.com